Articles
Cancelling an account
NOTE: All cancellation requests must originate from the registered owner of the account.To cancel...
How do I get an invoice?Our system automatically sends invoice notices by email 10 days ahead of the due date. The email...
How to upgrade/ downgrade my account?You can upgrade or downgrade your account easily and there will be no interruption to your...
What if my Credit Card is rejected for recurring payments?What happens if my credit card is rejected for recurring payments?Your credit card is billed...
What payment methods do you accept?We have 3 payment options available through your invoice. To make an instant credit card...
Who do I Contact for Billing Issues?Please contact us via the Helpdesk and we'll troubleshoot and resolve any issues for you.