- About Email - Using cPanel / WHM - Uploading Your Site

- Getting Support - Billing & Accounts - Domain Names

This quick-start guide is designed to give you the basic information to get up-and-running quickly with your new hosting account. If at anytime you have questions or need assistance, just let us know - we're always happy to help!

About Email: / top

There are 2 basic steps to setting up email accounts:

1. Create the desired email address in your cPanel account
2. Change settings or create the account in your email application

Watch a demo:

- Creating an email account in Outlook Express
- Creating a new email account in cPanel

Your email settings are:

(POP3/ Inbound) mail.yourdomain.com
(SMTP/ Outbound) mail.yourdomain.com

Your hosting account also has a web mail feature which allows you to access email directly on the server. This is useful when traveling, etc. and can be accessed from any PC that has an active Internet connection.

Access via web mail: http://www.yourdomain.com/webmail
Login: your full email address and password.

Using cPanel / WHM: / top

You can manage files, email accounts, view web stats and much more via your account cPanel. To login:

http://www.yourdomain.com/cpanel
Login: Your username and password (supplied in your welcome email)

If you have purchased a Reseller Account, you have a WHM or Web Host Manager Control Panel which can be accessed as follows:

http://www.yourdomain.com/whm
Login: Your username and password (supplied in your welcome email)

To view demos about how to use both cPanel and WHM features, please visit our demos page

Uploading Your Site: / top

Uploading your web site is best done using an FTP application, although you may also use tools like FrontPage, DreamWeaver, etc. To use FrontPage you will need to have FrontPage Server Extensions enabled for your account. You can install these Extensions via your account cPanel - this demo shows how.

If you have any questions about this, please contact us.

FTP Settings:

Host: ftp.yourdomain.com
Login: your username and password

All files go into the public_html directory. If they are in any other directories, they may not be seen in a web browser. Also, make sure that you delete the existing index.html file and replace it with your own index.html file.

Getting Support: / top

Getting support when you need it is easy with ZingServe! We offer a variety of tools to assist you. Please visit our Support Center page for more information and to access our various support options and company contact information.

Billing and Accounts: / top

If you have signed up via PayPal Subscription service, your payment will be automatically processed each month. If you are paying by check, money order or credit card, your invoices will be sent to you by email approximately 15 days prior to the due date.

All statements and invoices are available for review in our Billing Center. Login details were included in your welcome email. If you need assistance accessing the Billing Center, or have any other questions, please contact us using the contact information listed at the bottom of this page.

Managing Your Domain Name: / top

If you registered your domain name through ZingServe, you can easily manage your domain name settings, account information and more using our Domain Center Control Panel. Please click here to access the Domain Center.

Thanks again for choosing ZingServe Web Hosting!